4. Current System State
To get to a better place, it helps to know where you are and
where you want to be.
4.1 Current State (Baseline): legacy systems
There are many government IT systems in operation now, but
rather than investigate individual systems in depth, this section will make
several general observations (open to counter examples):
·
Many legacy government IT systems include
hardware and software now outdated. They rely on a decreasing number of
programmers and system experts to implement changes because it is difficult to
find and retain programmers with either the background or the interest in old
systems;
·
Without adequate programming support, it is very
difficult to modify the systems to fix problems, meet new requirements, or meet
rising demand;
·
Systems of different agencies are generally not
standardized or connected; and
·
The systems generally use different UIs,
programming languages, data models, and documentation guidelines.
4.2 Of little interest to the private sector
Private-sector companies that rely on a high volume of sales
are unlikely to find it profitable to work on a single system. On the other
hand, enterprise-system vendors are happy to sell any agency a copy of their
product. That product may or may not be adaptable to meet the agency need; and
it is very likely that the agency workforce will require significant
re-training. Thus, even if the new system can be made to work, the workforce
may be reluctant to use it.
Proposal, certification, and documentation processes may
drain away much of the profit from a government contract.
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